Terms of service
Terms of Service
Effective Date: November 2025
Welcome to SoulLuxeFam. This website is owned and operated by MELEVATE F.Z.C., Fujairah Creative Tower, United Arab Emirates. By accessing or purchasing from soulluxefam.com, you agree to these Terms of Service in full. Please read them carefully before proceeding.
1. General Conditions
By visiting or purchasing from soulluxefam.com, you confirm that you are at least 18 years of age or have parental permission to use this site, that you will not use our content or products for any illegal or unauthorized purpose, and that you will comply with all applicable laws in your jurisdiction.
We reserve the right to refuse service to anyone, at any time, for any reason.
2. Digital Products
SoulLuxeFam offers exclusively digital, non-tangible products available for instant download. By completing a purchase, you acknowledge that all products are delivered digitally with no physical items shipped, all sales are final once download access is granted, and refunds, returns, and cancellations are not available for digital goods.
Should you experience any download or access issues, we will resend your files or restore access promptly at no additional cost.
3. Intellectual Property
All content on soulluxefam.com — including digital journals, illustrations, visuals, brand characters, the Nounou avatar, copy, descriptions, and all educational or creative material — is the exclusive intellectual property of MELEVATE F.Z.C. and SoulLuxeFam.
You agree not to copy, reproduce, or redistribute our content, resell or share our digital products, claim our designs, IP, or characters as your own, or use our products to train AI models without explicit written permission.
Violation of these rights may result in legal action.
4. License of Use
Upon purchase, you are granted a personal-use license only.
You may use the product for your personal growth and journaling practice, and save the files on your own personal devices.
You may not share files with others, use them for any commercial purpose, or modify, resell, or distribute them in any form.
For commercial licensing inquiries, contact: hello@soulluxefam.com
5. Accuracy of Information
We are committed to providing accurate, high-quality content. However, we do not guarantee that all information on the site is entirely error-free, product descriptions may be updated at any time, and you are responsible for reviewing product details before purchasing. All SoulLuxeFam product pages clearly outline what is included.
6. Pricing & Billing
All prices on soulluxefam.com are listed in USD unless otherwise stated. We reserve the right to modify pricing, update product offerings, and correct pricing errors at any time. All billing is processed securely through Shopify's approved payment gateways.
7. Prohibited Use
You agree not to use soulluxefam.com for unlawful purposes, to violate any local or international regulations, to infringe our intellectual property, to scrape or mine site data, to upload viruses or malicious code, or to impersonate SoulLuxeFam or MELEVATE F.Z.C. in any way.
Violations may result in immediate termination of access and further legal action where applicable.
8. Third-Party Services
We utilize trusted third-party tools including Shopify, payment processors, and analytics providers. These services operate under their own privacy and data policies. We are not responsible for third-party actions or service interruptions beyond our control.
9. Limitation of Liability
To the fullest extent permitted by law, SoulLuxeFam and MELEVATE F.Z.C. shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. All digital products are provided as is. We do not guarantee specific personal outcomes from the use of our journals or content. Your engagement with our products is entirely voluntary and at your own discretion.
10. Governing Law
These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes arising from your use of soulluxefam.com shall be handled under UAE jurisdiction.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the site constitutes your acceptance of the revised terms.
12. Contact
For any questions regarding these Terms:
Email: hello@soulluxefam.com Operator: MELEVATE F.Z.C., Fujairah Creative Tower, United Arab Emirates
SoulLuxeFam is built on trust, intentionality, and excellence. These terms exist to protect that — for you and for us.